Upgrading SimplyHealth Professionals’ customer management systems.
SimplyHealth Professionals are a leading provider of healthcare cash payment plans for dentists and veterinary practices.
I provided QA and testing delivery services on their CRM transformation programme to enhance their IT estate by merging several legacy IT systems into a new centralised bespoke solution.
Customer data all in one place.
I started this Big Data project by creating a master test data repository to exercise different functional scenarios in the primary areas of the new CRM system, as well as to test the SQL database and API elements of the rollout.
This drove my test assurance of the data migration and functional changes throughout the project.